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Privacy Policy for Ak Phones

At Ak Phones, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Device Information: Details about your mobile phone, including make, model, and serial number.

  • Payment Information: Credit card details and billing information.

  • Service Information: Details of the repair services requested or provided.

b. Non-Personal Information

We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and pages accessed.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process and fulfill your repair requests and to communicate with you about your service.

  • To Improve Our Services: To understand how our services are being used and to enhance the quality of our services.

  • To Process Payments: To process transactions and send you related information, including purchase confirmations and invoices.

  • To Send Promotional Communications: To send you marketing and promotional communications, where permitted by law and with your consent.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to certain legal restrictions.

  • Opt-Out: You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions included in those communications.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our website. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

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